Prestige Independent Living Services
"Empowering Independence, Enhancing Lives."
I am committed to bringing high-quality, person-centred care directly to you. I currently service the following suburbs:-
Ascot, Ashgrove, Banyo, Boondall, Bridgeman Downs, Clayfield, Enoggera, Gatton, Hatton vale, Kelvin Grove, Kensington Grove, New Farm, Newmarket, Nundah, Nudgee, Redcliffe, Stafford, Thornlands Walloon, Windsor, Wooloowin, Zillmere.
If your suburb is not listed, please don't hesitate to reach out. I may still be able to assist or accommodate your needs. My goal is to ensure support is accessible to as many people as possible across Brisbane.
About Shayleen
Thank you for taking the time to visit and learn more about my professional background and the healthcare services I provide.
I began my career with the Queensland Government (QG) in 1994, working alongside Premiers, Ministers, Commissioners, and other senior officials. During my tenure with QG, I gained extensive experience in policy and procedure development, evidence gathering, reporting, and ensuring accountability and compliance.
In 2019, I transitioned into the healthcare sector to pursue a career dedicated to supporting individuals with diverse needs. Since then, I have provided care and assistance to recipients of the National Disability Insurance Scheme (NDIS) and Home Care Package (HCP). I have had the privilege of supporting individuals living with complex medical conditions, including Malignancy, Motor Neuron Disease (MND), Multiple Sclerosis (MS), Muscular Dystrophy (MD), Parkinson's Disease (PD), Cerebral Palsy (CP), Spina Bifida, and Fibromyalgia. Additionally, I have supported individuals with Autism Spectrum Disorder (ASD), Down Syndrome, and various mental health conditions.
Since 2019, I have provided palliative care to over twelve (12) individuals, supporting them with dignity and compassion through their end-of-life journey. My clinical skills include personal care, bowel therapy, percutaneous endoscopic gastrostomy (PEG) feeding, catheter and STOMA care, wound care, hoisting, and manual transfers. I am also experienced in providing medication assistance (certified), social and community engagement, meal preparation, and home support.
To ensure the highest standard of care is delivered, I maintain professional indemnity and public liability insurance, hold an NDIS Worker Screening Check card, and possess a Working with Children Check (Yellow and Blue Cards).
It is my mission to provide compassionate, person-centered care that promotes quality of life and independence for every individual I support.
Healthcare Certifications and Experience
Healthcare Certs (National and/or Participation), Statements of Attendance - Dementia MOOC - University of Tasmania (The Wicking Dementia Centre), Parkinson's Disease MOOC - University of Tasmania (The Wicking Dementia Centre), Dip. Medical Terminology, C3 Individual Support, Mental Health, Palliative Care, End of Life, Manual Handling, PEG Feeding, Catheter & STOMA Care, Bowel Therapy, Epilepsy and Midazolam Administration, Medication Administration, First Aid/CPR, NDIS Workers Screening Check, Blue Card. AUSMED Passport:- Work Health & Safety, Open Disclosure and Apology, Serious Incident Response Scheme (SIRS), Aged Care Quality Standards, Fire Safety in Residential Care, Minimising Restrictive Practices in Aged Care, Bullying Harassment and Discrimination in the Workplace, Infection Prevention and Control.
Experience - Malignancy, Motor Neuron Disease (MND), Multiple Sclerosis (MS), Parkinson's Disease (PD), Muscular Dystrophy (MD), Cardio Obstructive Pulmonary Disease (COPD), Dementia (Alzheimer's, Vascular, Frontotemporal, Lewy Body and Mixed), Fibromyalgia, Cerebral Palsy (CP), Erbs Palsy, Spina Bifida, Autism Spectrum Disorder (ASD), Mental Health (spec. Self Harmers), Down Syndrome, Acquired Brain Injury (ABI), Palliative Care (PC) and End of Life (EOL) journey support.
Services Offered
As a mobile healthcare worker, I provide a wide range of personalised services tailored to meet the unique needs of each individual.
Medication Support
Assistance with medication prompts and administration as required.
Personal Care
Support with daily hygiene, grooming, dressing, and other personal care needs.
Meal Preparation
Preparation of nutritious meals, accommodating dietary preferences and health requirements.
Social Support and Inclusion:
Encouraging meaningful social interactions and fostering a sense of community.
Community Access and Engagement
Assistance with accessing community services, events, and activities to promote independence and inclusion.
Allied Health Support
Collaboration with allied health professionals to assist with therapy plans and rehabilitation goals.
Animal Therapy
Incorporating therapeutic interactions with animals to promote emotional well-being.
Home Support and Maintenance
Assistance with light domestic tasks and maintaining a clean, safe living environment.
Nursing Services
Support with select nursing tasks, such as wound care, catheter care, and other clinical needs within scope of practice.
Companionship
Providing company and emotional support to reduce feelings of isolation or loneliness.
Administrative Assistance
Help with managing appointments, paperwork, and other administrative tasks.
Respite
In-home care where I attend and provide care for the loved one. This allows for the primary caregiver to leave the house or rest whilst staying nearby.
Overnight Respite which is especially helpful for caregivers who need to travel or taken an extended break.
Respite benefits caregivers to allow them time to focus on personal health, hobbies or other responsibilities. It's important to maintain a sense of identity outside of caregiving.
Computer Tutorials
Personalised guidance for beginners in areas such as basic computer use, Microsoft Word, PowerPoint, Excel, internet navigation, and social media platforms.
“Kindness is the language which the deaf can hear and the blind can see”